Servicanto quality can be defined as finding satisfaction in a product meeting all the customers' expectations, being controlled by basic parameters and requirements that excellently reflect the result in terms of the product achieved.
To obtain high quality products and services, we must control quality from the moment they are designed. As a result, to develop and launch a product it is necessary to:
- Understand the customers' needs.
- Design a product or service that meets those needs.
- Make the product or service in accordance with the design.
- Produce the product in the shortest time possible.
